Humanity, Common Sense and Artificial UNintelligence

Hello Friends!

Just to let those of you who are friends with me on Facebook and/or follow me on Instagram you may find yourselves a friend or follower down because META in their infinite wisdom decided to disable my account without telling me why.

Yesterday evening I was online with my Facebook tab open and the next thing the page flickered and suddenly I was looking at a blank page with a warning triangle and a message informing me that I have violated their T’s&C’s.

Of course, I have not been told what I have done, just that I have done it, whatever "it" is, and that "it" has been decided by AI technology. 

Well, thank you very much META. This is the point where I have to step back and remember to breathe.  Suspending me for breaking rules is one thing but suspending me and not telling me what it is that I have done so that I can defend myself is pathetic, ridiculous, and unfair. This is artificial intelligence, {or should that be unintelligence} my friends.

I struggled with page after page of instructions on how to submit an appeal, then struggled filling out forms to submit said appeal only to be told that there is just one shot at this and if unsuccessful there is no right to appeal said decision.  Either it will be successful or it won't and if the latter, then they're going to permanently delete all my profiles.

Aside from not knowing what I have done wrong, the most irritating thing is that not only has this decision been made by a non-human, but the appeal is also conducted by AI technology or, possibly by a human being. I honestly think if a human being had assessed whatever is causing the problem we wouldn't be in this situation now. To think that my future on these two social media platforms is being decided by an obviously inferior entity beggars belief. 

FYI: I have two Facebook profiles, one of which is obsolete and has not been used for 12 years, and my current one. I keep the old one as a backup and my current one is to keep in touch with local organisations for information, e.g. the local City Council, the County Council, the GP's surgery, what's on in my locality, and so on. I also keep in touch with several Parkinson's organisations and forums. All of this is vital to me, providing me with information and keeping me updated on news regarding Parkinson's.

So thanks a bunch META for being such absolute petty Jobsworths and in making the life of at least one disabled person extremely difficult. Goodness only knows how many others you've put in this situation.  What happened to humanity and common sense?

It would be courteous if they at least allowed me to defend myself and send an e-mail, but no, we the users of these platforms are so unimportant that they won't even let us speak to someone.  This my friends is the way forward. I'm not going to be allowed to have any say in the matter.

My Instagram profiles are countrywaysandcottagedays and WelshDebsArt.  I have not been able to confirm what has happened to WelshDebsArt, but I can confirm that countrywaysandcottagedays has been deleted. I can also confirm that both Facebook profiles have been deleted as I have had someone check for me and they are no longer visible.

Since composing the above, I have discovered that this has something to do with my "Business account" which is interesting as I do not have a business account!!!

Until next time

Debbie xx